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CAQH Now Requires Liability Insurance Face Sheet Uploads

Medical Billing


An important update from the Council for Affordable Quality Healthcare (CAQH) may impact your providers’ credentialing status.

New requirement from CAQH

CAQH has announced that liability insurance face sheet uploads are now mandatory for all providers. This marks a significant change from previous policy.

  • Previously: Uploads were only required during initial CAQH profile setup. Existing profiles only needed the insurance data entered—not the actual document.
  • Now: Every provider must upload the face sheet each time liability coverage is renewed, regardless of profile status.

What you need to do

To remain compliant and avoid disruptions in credentialing:

  • Ensure each provider’s current liability insurance face sheet is uploaded to their CAQH profile.
  • Upload the document immediately upon renewal of coverage.
  • Verify that the uploaded face sheet matches the data entered in the profile (policy number, dates, carrier, coverage amounts).

Use the CAQH Provider Data Portal to upload the required documents. Please note that your submission is not complete without the required supporting documentation.

Best practices

  • Set calendar reminders for each provider’s insurance renewal date.
  • Upload face sheets promptly to avoid status changes.

We’re here to support you through this transition. Please reach out with any questions or concerns.

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