Yeo & Yeo Earns 2026 Best of Accounting Awards for Client and Employee Satisfaction

Yeo & Yeo, a leading Michigan-based accounting and advisory firm, has been named a 2026 ClearlyRated Best of Accounting^® Award winner for both Client Satisfaction and Employee Satisfaction. The Best of Accounting Awards are based entirely on independent survey feedback from clients and employees and recognize firms that consistently deliver outstanding service and experience.

Firms earning this distinction demonstrate industry-leading Net Promoter^® Scores (NPS) and satisfaction ratings that far exceed national benchmarks. Earning both awards in the same year highlights a defining strength of Yeo & Yeo: a culture where employee experience and client experience reinforce one another. The firm’s ability to consistently deliver trusted guidance to clients is directly connected to the engagement, growth, and sense of belonging experienced by its people.

That alignment between people and experience didn’t happen overnight. It’s the result of a firm that has intentionally grown and adapted while staying rooted in its values.

For more than 100 years, Yeo & Yeo has served clients through changing regulations, challenging business environments, and shifting expectations. Throughout that time, the firm’s focus has remained constant: listen closely, adapt thoughtfully, and build relationships that endure. This ability to evolve while staying grounded in purpose has defined Yeo & Yeo’s legacy and continues to shape how it serves clients today through its five interconnected companies: Yeo & Yeo CPAs & Advisors, Yeo & Yeo HR Advisory Solutions, Yeo & Yeo Medical Billing & Consulting, Yeo & Yeo Technology, and Yeo & Yeo Wealth Management.

By the Numbers: Client Experience

• 86.6% of clients rated Yeo & Yeo a 9 or 10 out of 10 for satisfaction, compared to an industry average of 48%.
• Yeo & Yeo earned a Net Promoter^® Score of 85.5, more than double the accounting industry average of 38.

“The way we serve clients today looks different from it did decades ago, and that’s by design,” said Dave Youngstrom, President & CEO of Yeo & Yeo. “We’ve evolved by listening, adding depth, perspective, and connection where clients need it most. Earning this recognition confirms that staying adaptable while grounded in relationships still matters.”

Just as importantly, Yeo & Yeo’s employee survey results reflect a workplace built on belonging, growth, and shared purpose where professionals are empowered to do meaningful work while maintaining balance and well-being. Yeo & Yeo continues to expand benefits in response to employee feedback, ensuring the firm remains aligned with the changing needs of its team. Employees also benefit from access to Boon Health, which provides personalized coaching to support professional development and personal growth. To further promote work-life balance, Yeo & Yeo offers a flexible work environment and hybrid work options, along with initiatives such as half-day summer Fridays that encourage a healthy integration of work and personal life.

By the Numbers: Employee Experience

• The firm achieved a Net Promoter^® Score of 58.6%, which exceeds the 50% global NPS standard for an “excellent” employee experience rating.
• 95.2% of employees say they have the autonomy and authority needed to perform their job effectively.
• 94.2% of employees say Yeo & Yeo’s leaders are genuinely interested in their well-being.

“Client experience and employee experience are inseparable,” Youngstrom added. “When our people feel supported, challenged, and connected, they’re able to show up fully for clients. This recognition belongs to our entire team and the culture they help shape every day.”

In a business environment marked by increasing complexity, Yeo & Yeo’s results reflect a steady focus on its core values: putting people first, listening intently, building trust, navigating challenges, and supporting communities. These principles have guided the firm through generations of change and will continue to shape its future.