Understanding the New Era of AI-Enhanced Cybercrime

Artificial intelligence (AI) is an incredible tool. It’s revolutionizing industries, advancing medical research, and making businesses more productive. But like any powerful technology, it can also be used for the wrong reasons.

Cybercriminals have discovered that generative AI (the same kind of AI that powers tools like ChatGPT and Copilot) makes their scams faster, smarter, and more convincing than ever. Here are some AI-enhanced cyberattacks that you should be mindful of.

AI-generated malware

Malware (malicious software) isn’t new, but AI has made it quicker to produce, harder to detect, and more effective at bypassing security measures. Cybercriminals use AI to write malware that looks like legitimate browser extensions, software downloads, and even innocent-looking files like PDFs or images.

Stay safe: Keep your security software up to date, and never download software or browser extensions from unknown sources.

Fooling security systems

Most cybersecurity software works by spotting known malware patterns. By slightly tweaking existing malware, scammers can create thousands of unique versions that security systems don’t recognize.

Stay safe: Update your security software regularly to keep up with evolving threats. AI-powered security tools can also help detect suspicious activity.

AI-powered password cracking

Cybercriminals are now using AI to break into accounts faster than ever. AI can test millions of password combinations per second, analyze leaked passwords, and predict passwords based on common patterns.

Stay safe: Use strong, unique passwords for every account and enable multi-factor authentication (MFA) to add an extra layer of security.

Smarter phishing scams

Phishing emails used to be easy to spot – bad grammar, weird phrasing, and suspicious links were all giveaways. But with AI, scammers can create perfectly written, highly personalized messages that look exactly like those from a trusted colleague or supplier.

Stay safe: Always verify unexpected emails, especially if they request payments, login details, or sensitive information. Hover over links before clicking and double-check sender addresses.

Deepfake impersonation

Imagine getting a video call from your CEO asking you to process an urgent payment. You recognize their voice and face … but it’s not actually them. AI-generated deepfakes can clone voices and faces to trick employees into transferring money or sharing sensitive data.

Stay safe: If something seems unusual or too urgent, verify the request by calling a known number or confirming in person.

AI-powered scams are evolving fast, but you don’t have to be an easy target. A strong security culture, smart policies, and tools can help keep your business safe.

If you’re unsure whether your cybersecurity is strong enough, we can help with a security audit. Contact us.

Information used in this article was provided by our partners at MSP Marketing Edge.

Technology is the backbone of modern business, but managing it effectively can stretch even the most capable teams. Whether your company has an internal IT department or relies on outside resources, you don’t need to hire more staff to strengthen your IT environment.

Businesses can optimize IT operations, strengthen cybersecurity, and ensure seamless day-to-day technology management by partnering with a managed services provider (MSP) like Yeo & Yeo Technology. Here’s how managed services can be a game-changer for businesses with or without an internal IT team.

Extend Your IT Capabilities

If you have an IT team, managed services can take routine tasks off their plate—such as network monitoring, system maintenance, and patch management—so they can focus on higher-value projects that move your business forward.

If you don’t have an internal IT team, a managed services provider becomes your full-service IT department, handling everything from helpdesk support to infrastructure management. It’s like having a team of professionals on call without the cost and complexity of hiring in-house.

Get Ahead of Downtime and Threats

Unplanned outages and cyberattacks are more than just frustrating—they’re costly. Managed IT services proactively monitor your systems 24/7, identifying and resolving issues before they disrupt your business.

Yeo & Yeo Technology also provides robust cybersecurity services to defend against phishing, ransomware, and data breaches. Your business stays protected and prepared with constant threat detection, regular risk assessments, and compliance support.

Control Costs While Scaling Smarter

Hiring new IT staff can be time-consuming and expensive. Managed services offer a cost-effective way to scale your IT support as your business grows, all while keeping costs predictable. You get access to top-tier technology and expertise without the overhead of recruitment, salaries, and training.

Take a Smarter Approach to IT

Whether you’re looking to empower your current IT team or need complete outsourced support, managed services offer a flexible, efficient solution. Yeo & Yeo Technology helps businesses boost performance, reduce risk, and stay ahead of the curve—without adding headcount.

Ready to dive deeper into how you can optimize your IT while being budget-conscious? Download our whitepaper, Three Steps to Reduce IT Costs Without Compromising Performance. Get your copy today.

What’s the best way to back up my business data?

Use the 3-2-1 rule: Make three copies of your data, across two different media types, with one offsite backup. (We can help you set this up.)

What’s the biggest cybersecurity mistake small businesses make?

Things like ignoring software updates and using (or reusing) weak passwords. It usually comes down to employees needing better and more frequent security awareness training.

How can I tell if my data is secure?

Running regular security audits, encrypting data, and enforcing strong access controls will help – as will working with a trusted support partner who can monitor your systems.

Information used in this article was provided by our partners at MSP Marketing Edge.

Imagine logging into your system one morning and finding everything locked down. A message demands thousands to get your data back. The pressure is intense. The temptation to just pay up and move on is real.

But here’s the hard truth: Paying the ransom doesn’t guarantee anything. And it often makes things worse.

Ransomware attacks are on the rise, and they’re only getting smarter. These days, it’s not just about locking up your files. Attackers also steal your data and threaten to leak it unless you pay. They’ll even go after your backups, so you can’t restore and continue.

Many business owners think paying the ransom is the quickest way to get back to normal. But it’s rarely that simple. Research paints a stark picture:

Average Downtime: 21 days (Varonis).

Cost of Recovery: Recovery costs can be up to 10 times the ransom amount, with the average reaching $1.85 million (Sophos).

Why such a high cost? Because even after paying, you might not get your data back. Or it could be corrupted. You may still endure lengthy downtime, face regulatory penalties, or lose customer trust if confidential information is exposed.

And then there’s the bigger picture. Every ransom paid helps fund the next attack. It’s a vicious cycle. The more profitable ransomware becomes, the more motivated cyber criminals are to keep going… and keep improving their techniques.

So, is there a better approach? Yes.

Focus on recovery, not ransom. That means investing in strong, secure backups that ransomware can’t touch. It means regularly testing your recovery plans, training your team to respond quickly, and making sure your systems can be restored safely if disaster strikes.

You can’t always prevent ransomware from entering, but you can ensure it doesn’t stop your business.

Information used in this article was provided by our partners at MSP Marketing Edge.

Today’s businesses have two broad choices regarding cybersecurity: wait for something bad to happen and react to it, or proactively address the threat. Not surprisingly, we recommend the latter approach.

The grim truth is cyberattacks are no longer only an information technology (IT) issue. They pose a serious risk to every level and function of a business. That’s why your company should take a holistic approach to cybersecurity. Let’s look at a few ways to put this into practice.

Start with leadership

Fighting the many cyberthreats currently out there calls for leadership. However, it’s critical not to place sole responsibility for cybersecurity on one person, if possible. If your company has grown to include a wider executive team, delegate responsibilities pertinent to each person’s position. For example, a midsize or larger business might do something like this:

The CEO approves and leads the business’s overall cybersecurity strategy,
The CFO oversees cybersecurity spending and helps identify key financial data,
The COO handles how to integrate cybersecurity measures into daily operations,
The CTO manages IT infrastructure to maintain and strengthen cybersecurity, and
The CIO supervises the management of data access and storage.

To be clear, this is just one example. The specifics of delegation will depend on factors such as the size, structure and strengths of your leadership team. Small business owners can turn to professional advisors for help.

Classify data assets

Another critical aspect of cybersecurity is properly identifying and classifying data assets. Typically, the more difficult data is to find and label, the greater the risk that it will be accidentally shared or discovered by a particularly invasive hacker.

For instance, assets such as Social Security, bank account and credit card numbers are pretty obvious to spot and hide behind firewalls. However, strategic financial projections and many other types of intellectual property may not be clearly labeled and, thus, left insufficiently protected.

The most straightforward way to identify all such assets is to conduct a data audit. This is a systematic evaluation of your business’s sources, flow, quality and management practices related to its data. Bigger companies may be able to perform one internally, but many small to midsize businesses turn to consultants.

Regularly performed company-wide data audits keep you current on what you must protect. And from there, you can prudently invest in the right cybersecurity solutions.

Report, train and test

Because cyberattacks can occur by tricking any employee, whether entry-level or C-suite, it’s critical to:

Ensure all incidents are reported. Set up at least one mechanism for employees to report suspected cybersecurity incidents. Many businesses simply have a dedicated email for this purpose. You could also implement a phone hotline or an online portal.

Train, retrain and upskill continuously. It’s a simple fact: The better trained the workforce, the harder it is for cybercriminals to victimize the company. This starts with thoroughly training new hires on your cybersecurity policies and procedures.

But don’t stop there — retrain employees regularly to keep them sharp and vigilant. As much as possible, upskill your staff as well. This means helping them acquire new skills and knowledge in addition to what they already have.

Test staff regularly. You may think you’ve adequately trained your employees, but you’ll never really know unless you test them. Among the most common ways to do so is to intentionally send them a phony email to see how many of them identify it as a phishing attempt.

Of course, phishing isn’t the only type of cyberattack out there. So, develop other testing methods appropriate to your company’s operations and data assets. These could include pop quizzes, role-playing exercises and incident-response drills.

Spend wisely

Unfortunately, just about every business must now allocate a percentage of its operating budget to cybersecurity. To get an optimal return on that investment, be sure you’re protecting all of your company, not just certain parts of it. Let us help you identify, organize and analyze all your technology costs.

Weak passwords are one of the biggest security risks to your business. Why?

Cybercriminals are getting smarter than ever. If they manage to crack just one password, they could access your sensitive business data and financial information or even control your entire system.

Cybercriminals use automated tools to guess passwords, allowing them to try millions of combinations in seconds. So, if you’re using something like “Password123” or “CompanyName2025,” you’re practically handing them the keys to your business.

A compromised password can lead to significant issues, such as:

Data breaches
Financial losses
Identity theft
Reputation damage

But how do you create strong passwords without driving yourself (and your team) mad?

Think of your password like a secret recipe, where only you should know the ingredients. It should:

Be at least 14 characters long (the longer, the better)
Include a mix of uppercase and lowercase letters
Contain a few numbers and symbols (like @, $, %, or &)
Not contain any common words or easily guessable information (like birthdays, names, or the word “password”)

Instead of using a single word, you could try a passphrase – a short, random sentence that only you would understand. For example, instead of “Sailing2025”, try something like “Coffee&CloudsAreGreat9!”. This is much harder to crack, yet still easy to remember.

You should also steer clear of these common mistakes:

Using personal info (your name, birthday, business name, etc.)
Reusing the same passwords across multiple accounts
Using simple sequences (“123456” or “abcdef”)
Storing passwords in an easily accessible place (like a sticky note on your desk)

If remembering unique passwords for every account sounds impossible, another option is password managers. These generate strong passwords, store them securely, and autofill them for you. With a password manager, you only need to remember one strong master password for the manager app. The rest are encrypted and stored safely, reducing the risk of data breaches.

Even the strongest password isn’t foolproof, which is why multi-factor authentication (MFA) is also important. MFA requires a second verification form, like a one-time code sent to your phone or generated from an authentication app.

If you have employees accessing your business systems, it’s a good idea to have a password policy to explain your rules and why they’re important. This should include:

Unique passwords for each system and account
Regular security training on password best practices
Business-wide use of MFA for critical systems
Scanning for compromised passwords regularly

By prioritizing password security, you can reduce the chances of a cyberattack creating a nightmare for your business. And if you need help making your business more secure, get in touch.

Information used in this article was provided by our partners at MSP Marketing Edge.

Do we need backups if we use cloud storage?

Yes, having backups ensures your data is protected in case of accidental deletion or a cloud provider issue. A best practice is to follow the 3-2-1 Rule: maintain three copies of your data, stored on two different types of media, with one copy kept off-site for added security.

How can we make sure our teams use our tech tools effectively?

Provide training, encourage regular use, and integrate tools into daily workflows. Explaining the benefits to your employees can also make them keener to use these tools.

What happens if my device is too old to run the latest version of our software?

Outdated software makes you less secure against cyberattacks. If your device won’t run the latest version, it’s time to consider replacing it.

Information used in this article was provided by our partners at MSP Marketing Edge.

Choosing the right phone system is a critical decision for any business. As traditional phone systems become outdated, cloud-based solutions are gaining popularity. But is making the switch really worth it? After all, you don’t want any disruptions to your operations, and you have cost considerations and change management to think about, too. And what if you have security concerns or are worried about relying on a stable internet connection?

Here’s a breakdown of the key advantages to help you decide:

Enhanced Flexibility and Remote Work Capabilities

Modern businesses need to be adaptable. Cloud phone systems offer a significant advantage by enabling employees to work from virtually anywhere. Instead of being tied to a desk, team members can use mobile or desktop apps on their preferred devices to:

Make and receive calls
Participate in video conferences
Send and receive messages
Access important files

This flexibility boosts productivity and helps you attract and retain talent in today’s competitive job market.

Cost Savings and Predictable Expenses

Switching to the cloud can lead to significant cost savings. Cloud-based systems eliminate the need for expensive hardware, installation, and ongoing maintenance. You’ll typically pay a predictable monthly fee per user, making it easier to budget and manage your communication expenses.

Improved Customer Experience

A positive customer experience is essential for business success. Cloud phone systems offer a range of features designed to enhance customer interactions, such as:

Automated greetings and menus (Integrated Voice Response)
Call routing
Call queues
Integration with CRM

These tools can help you provide faster, more efficient service.

Scalability and Growth

As your business grows, your communication needs will evolve. Cloud phone systems can quickly scale up or down to accommodate changes in your workforce. This flexibility ensures that your communication infrastructure can adapt to your business needs.

Productivity Boost

Cloud-based phone systems integrate multiple communication channels into a single platform. These channels include voice, video, chat, and file sharing. These features can streamline workflows, reduce context switching, and enhance collaboration among team members. Integration with CRM software and other business applications can further enhance productivity.

Security and Reliability

Modern cloud phone systems offer robust security features. These include encryption, access controls, and data redundancy to protect your communications from threats. Reputable providers also offer service level agreements (SLAs) that guarantee high uptime.

Navigate the Complexities of Business Communications

It’s understandable to hesitate about switching to a cloud phone system. You’re weighing costs, potential disruptions, and the unknown. But what’s the real cost of sticking with the status quo? Missed customer opportunities? Strained employee productivity? Outdated technology that holds your business back?

At Yeo & Yeo Technology, we understand these concerns. We’ve helped numerous businesses like yours navigate upgrading their communication systems. We guide you through every step, ensuring a seamless transition and a solution tailored to your unique needs. Watch the video to learn more about our cloud-based VoIP phone system and collaboration platform, YeoVoice, powered by Elevate.

Ready to see how a cloud phone system can transform your business? Contact Yeo & Yeo Technology today.

Have you ever stopped to wonder how many phishing scams your employees encounter each day? The answer might come as a nasty surprise. Last year, the number of employees clicking on phishing links tripled – and businesses everywhere are paying the price.

Before diving into this situation a little more, let’s rewind.

Phishing is when scammers pretend to be a trusted source to steal sensitive information (like passwords or payment details).

Maybe your employee gets an email that looks like it’s from Microsoft, with a link to a login page. Once your employee enters their details, that information falls right into the hands of criminals, who then get the keys to your business.

Here’s the worrying part: Phishing attacks aren’t just happening more often; they’re getting harder to spot.

Email phishing is still a big issue, but scammers are branching out and planting fake links in search engines, social media, online ads, and website comments. Scammers know that employees are taught to be cautious about emails, so they’re finding new ways to slip through the cracks.

So, why are more people falling for these scams?

Part of the problem is fatigue. Employees see so many phishing attempts in their inboxes that it’s not easy to keep their guard up every minute of the day. Scammers are also getting more creative, using fake websites and emails that are almost impossible to tell apart from the real thing.

And they’re now targeting trusted platforms like Microsoft 365, which hold a goldmine of business data.

Your people can either be your greatest defense or your biggest vulnerability. A well-trained, alert team can spot phishing attempts before damage is done. But if they’re unaware or unprepared, a single click can open the door to financial losses, stolen data, and a whole world of trouble for your business.

So, what’s the solution?

Start with education. Ensure your team knows what phishing looks like, not just in emails but across the web. Teach them to question unexpected requests for their login details, double-check links, and report anything suspicious. And don’t rely on memory alone; regular training sessions can keep the risk of phishing scams fresh in your employees’ minds.

At the same time, don’t leave all the responsibility on your team’s shoulders. Tools like multi-factor authentication (MFA) add an extra layer of security, so attackers can’t get in even if a password gets stolen. Combine this with up-to-date software and a strong cybersecurity plan, and you have a better chance of keeping your business safe.

Phishing scams aren’t going away soon, but with the right approach, you can stop your business from becoming another statistic.

Need help protecting your business data? We can help – get in touch.

Information used in this article was provided by our partners at MSP Marketing Edge.

Seamless communication is essential for productivity, collaboration, and customer satisfaction. However, many businesses find themselves juggling multiple platforms for messaging, video conferencing, email, and file sharing. This fragmentation can lead to inefficiencies, increased costs, and security risks. For business owners and IT leaders, consolidating communication tools is a strategic move that enhances operations and strengthens cybersecurity.

The Challenges of Disconnected Communication Platforms

Managing multiple communication platforms can create significant challenges for businesses:

Inefficiency: Employees waste time switching between applications, reducing productivity.
Cost Overload: Subscriptions for multiple tools add up quickly, increasing operational expenses.
Security Risks: More platforms mean more potential vulnerabilities, making businesses susceptible to data breaches.
User Frustration: A disjointed experience frustrates employees and slows down workflows.

Benefits of Consolidating Communication Tools

By centralizing communication on a unified platform, businesses can experience several key advantages:

Enhanced Collaboration: A single, integrated platform allows teams to communicate seamlessly through chat, email, video, and document sharing without switching between apps.
Improved Security and Compliance: Consolidation reduces the number of security vulnerabilities and simplifies compliance with industry regulations.
Cost Savings: Reducing the number of tools leads to lower software licensing and maintenance costs.
Simplified IT Management: IT teams can manage fewer applications, reducing the complexity of updates, troubleshooting, and user support.

How to Successfully Consolidate Communication Tools

To transition smoothly to a unified communication platform, consider the following steps:

Evaluate Current Tools: Identify redundant platforms and assess which ones provide the most value.
Choose a Scalable Solution: Select a comprehensive communication platform that meets both current and future business needs.
Prioritize Security and Compliance: Ensure the chosen solution aligns with your organization’s security policies and industry regulations.
Train Employees: Provide thorough training to help employees transition smoothly and maximize adoption.
Monitor and Optimize: Regularly assess system performance and user feedback to make necessary adjustments.

Finding the Right Solution

At Yeo & Yeo Technology, we help businesses identify and implement the right communication solutions tailored to their needs. Whether you’re looking for a fully integrated cloud-based system or guidance on streamlining your current communication stack, our team can help improve efficiency and security.

If you’re ready to enhance collaboration and reduce IT complexity, contact Yeo & Yeo Technology today to explore your options.

So, you’ve gone ahead and upgraded to Windows 11. You’re ready to explore the fresh design and all the new features. But instead of smooth sailing, your computer slows to a crawl, random errors start popping up, and you can’t install any security updates.

That’s the nightmare businesses face when running Windows 11 on unsupported hardware.

Hardware requirements are a checklist you should use to make sure your business devices can handle an upgrade.

Think of it like a recipe: If you’re missing a key ingredient, the dish won’t turn out right. And while you might like to improvise in the kitchen, it’s better not to risk it with your business tech.

Windows 11 brings a leap forward in both performance and security. To make that leap, you need a solid foundation in the form of modern hardware that can support its advanced features.

One key requirement for Windows 11 is TPM 2.0. This small chip acts like a security vault for your PC, locking away passwords, encryption keys, and other sensitive data. TPM 2.0 is also essential for preventing certain types of cyberattacks. Without it, your system is more vulnerable.

Other requirements—like enough memory (RAM), sufficient storage, and a compatible processor—help ensure that your device can run Windows 11 smoothly.

Microsoft has warned that forcing Windows 11 onto unsupported hardware is risky. Sure, you can do it—but you’ll be on your own if things go wrong. Your device won’t receive updates, including critical security patches that protect your systems from cyberattacks and other threats. Without updates, your business’s devices become an easy target.

So, you might be thinking—why not just stick with Windows 10?

Here’s the thing: Microsoft is ending free support for Windows 10 in October this year. After that …

No more updates
No more fixes
And no more free security patches.

There is an option to pay for extended security updates, but it’s not a permanent solution. Upgrading to Windows 11 helps ensure your systems stay secure for the long haul without extra costs and headaches down the line. Beyond the security benefits, Windows 11 comes with loads of productivity tools designed to make your business run more smoothly.

If upgrading your hardware feels like an unnecessary expense, consider it an investment. Modern devices don’t just meet Windows 11’s requirements; they run faster, last longer, and reduce the risk of downtime.

The bottom line is that hardware requirements aren’t just suggestions—they protect your business and give your team the tools they need to succeed.

If your devices don’t meet Windows 11’s requirements, now is the time to plan your next steps. Don’t wait until Windows 10 support ends or your systems become a security risk for your business.

We can help you upgrade without the stress. Get in touch.

Information used in this article was provided by our partners at MSP Marketing Edge.

Cybercrime is not slowing down—in fact, it’s accelerating. The FBI’s Internet Crime Complaint Center (IC3) recently released its 2024 Internet Crime Report, revealing that U.S. businesses and individuals reported a staggering $16.6 billion in losses last year, a 33% increase from 2023. With over 880,000 complaints filed, the report signals an urgent call for businesses to strengthen their cybersecurity posture.

What the FBI’s 2024 Report Tells Us

The top three cybercrimes, by number of complaints reported by victims in 2024, were phishing/spoofing, extortion, and personal data breaches.
As a group, people over the age of 60 suffered the most losses at nearly $5 billion and submitted the greatest number of complaints.

Michigan ranked 14th nationwide for the number of reported cybercrime complaints.

Cryptocurrency was the leading method cybercriminals use to steal funds, surpassing traditional wire transfers and credit card fraud.

What It Means for Your Business

The growing volume and sophistication of cyberthreats mean businesses of all sizes are vulnerable. Cybercrime can damage your operations, reputation, and bottom line. Even one successful attack could lead to devastating consequences without the right protection.

How Yeo & Yeo Technology Can Help

At Yeo & Yeo Technology, we partner with businesses to prevent these threats before they cause harm.

Email Security: Our email protection solutions are built for your specific needs, with features like web filtering, cloud backup, and incident response technology.
Security Awareness Training: Human error is still the #1 way hackers get in. Security awareness training helps educate your team on phishing, fraud, and evolving scams.
Managed Cybersecurity Services: We proactively monitor, detect, and respond to threats 24/7 with tools aligned to today’s threat landscape.

Don’t Wait for a Breach

Cybercriminals aren’t slowing down. They’re refining their techniques and casting wider nets. Whether you’re a small business or a multi-site operation, you need more than antivirus software—you need a trusted partner.

Yeo & Yeo Technology delivers fully managed or co-managed cybersecurity services, IT support, and consulting to help protect what matters most. We tailor our solutions to your risk profile, industry, and goals so that you can focus on your business.

Source: https://www.fbi.gov/news/press-releases/fbi-releases-annual-internet-crime-report

Technology moves fast, and in no time, our gadgets get outdated. According to data from Statista, consumers replace their devices about every 2-3 years. Still, it can be tricky to determine when an upgrade is needed, especially if you feel your current device is working fine. There are a few ways to tell your device is outdated, from slow loading times to lack of storage. Here are seven signs it’s time for a device upgrade:

1. Is Your Device Slow and Lagging?

Slow performance is a major indicator. If your device takes an eternity to boot up, that might be a sign to get an upgrade. Apps that take too long to open can be frustrating. Slow internet access could mean your gadget is getting older.

Most people use their phones, computers, and tablets for daily activities. A slow device makes texting, sending emails, managing calendars, and doing work more difficult. If you can save time in your day with work and personal tasks, the cost of an upgrade may be worth it.

2. Frequent Freezing and Crashing

Does your device freeze often? Crashes are another bad sign. If you see the spinning wheel a lot, your device might be struggling. These issues mean your device can’t keep up with today’s demands. Freezing and crashing can impact your productivity. Imagine working on a document on your computer, losing everything when it crashes, or taking 20 minutes to type a simple email. This is why it’s important to have an up-to-date device.

3. How’s You Battery Life?

Battery problems are a clear upgrade sign. If your device dies quickly, it’s a red flag. Needing to charge multiple times a day is not normal. A healthy device should last most of the day on one charge.

Check to see if your battery is swollen. This is a safety hazard and should be dealt with immediately. If your device often overheats, the battery may be malfunctioning. These are some pretty serious issues that, in most cases, mean it’s time for a new device.

4. Is Your Storage Always Full?

Are you constantly running out of space? That’s a good indication that an upgrade is due. It is frustrating when you can’t install new apps, and constantly deleting photos and files is a pain. More storage is one great reason to upgrade.

5. Are You Missing Out on New Features?

You’re missing out if your device can’t get the latest updates. Newer models often boast better cameras and screens. They also have faster processors and more memory.

Age plays a huge factor in device performance. Most smartphones last around 2-3 years, and laptops, perhaps 3-5 years. If your device is older than this, it might be time for an upgrade.

6. Are Repairs Costing Too Much?

Repairing old devices can be costly. If the repair costs are high, upgrading may be wiser. Sometimes, the repair costs are almost equal to a new device. In such cases, it is often better to buy a new one.

7. Does Your Device Support the Latest Software?

Old software has security holes in it. This kind of threat can easily compromise your data. Most hackers usually attack those gadgets operating on older, obsolete systems. This is why it’s important to keep your devices updated.

If you keep an old device around, your data becomes vulnerable. Even the latest security patches won’t protect you. The safest option is to buy a new device running the latest update.

Ready for a Fresh Start?

If you have noticed these signs, that is probably the time for an upgrade. The new device will make your digital life easier, more fun, and safer. Think about your needs and budget when choosing a new device. If you need help upgrading your business hardware, contact Yeo & Yeo Technology.

Article used with permission from The Technology Press.

Microsoft has announced that Office 2016 and Office 2019 will reach the end of support on October 14, 2025. After this date, these versions will no longer receive security updates, bug fixes, or technical support from Microsoft.

What this means for Office 2016 and 2019 users:

Increased Security Risks: Without regular updates, your systems may become more vulnerable to cyber threats and security breaches.
Compatibility Issues: Future Windows and other Microsoft services updates may not be compatible with Office 2016 or 2019.
Compliance Concerns: Running unsupported software may lead to compliance issues, especially in regulated industries.

Next Steps

To stay secure and supported, we recommend upgrading to Microsoft 365, which provides up-to-date features, security enhancements, and cloud-connected tools. If you’re unsure which version you’re using or need help planning your upgrade, our team is here to assist you. Reach out to your Yeo & Yeo Technology Account Executive or contact us to plan your next steps.

Malware, short for “malicious software,” is a harmful program designed to damage, disrupt, or steal data from your devices, such as your computer or smartphone. It can cause your device to slow down, hijack your personal information, and even lock or erase important files. Malware comes in various forms, including viruses, trojans, spyware, and ransomware. Once it infiltrates your device, removing it can be challenging without proper intervention.

How Does Malware Get on Your Device?

Malware can sneak onto your device through many channels. It might be hidden in a file you download from the internet, on a suspicious website you visit, or even attached to an email from a hacker. These malicious files can look harmless at first, which is why it’s important to remain cautious when interacting with unknown links or email attachments. Always question the source before clicking or downloading anything.

What Are Signs of Hidden Malware?

Malware can operate quietly in the background, but there are some telltale signs that your device may be compromised:

Slower performance: Your device runs noticeably slower than usual.
Unexpected pop-ups: You start seeing more pop-up ads or strange notifications.
Battery drain: Your battery is draining faster than usual.
Higher data usage: You’re consuming more data than you typically would.

How Can You Check for Malware?

There are several ways to search for malware on your device:

Use endpoint protection software to scan your device and remove bad software.
Check your apps and delete any that you don’t remember installing.
Look at the task manager on your computer and see if any programs are using a lot of resources or have strange names.
Check your browser extensions and remove any you don’t use or recognize.

If you think you have malware, don’t panic! Here is what you should do:

First, reach out to your IT department or IT partner. They can help run a thorough antivirus scan, update software, and back up your data to a secure location. After removing malware, change the passwords for your important accounts to ensure they remain secure.

How to Avoid Malware?

It’s better not to let malware onto your device at all. Simple actions like keeping your operating system and applications up to date can go a long way. Also, avoid clicking links or downloading files unless you are sure they are safe. Make your passwords long and hard to guess, and use different passwords for every account.

Stay Safe Online

Malware can be scary, but you can protect yourself. Always be careful online and keep your devices safe. If you need help with malware or want to learn more about online safety, contact us today. We’re here to help you stay safe in the digital world!

Article used with permission from The Technology Press.

File storage and transfers are a part of daily life, but keeping data secure can be challenging. This guide covers the best ways to store and share your files safely.

Choosing the Right Storage Solution

Not all storage options offer the same level of security. Cloud storage is convenient, giving you access to files from anywhere while providing built-in protections like encryption and multi-factor authentication. If you prefer a physical backup, external hard drives and encrypted USB drives offer control over your data, with encryption ensuring that only authorized users can access your files.

Why Secure Storage Matters

Beyond organization, secure file storage is essential for protecting privacy and preventing unauthorized access. Cybercriminals target unsecured files, looking for personal details, financial records, or confidential business information. A security breach could lead to identity theft, financial loss, or legal trouble, especially for businesses handling sensitive client or employee data.

Strengthening Your File Security

To keep your stored files safe, follow these key practices:

Use strong passwords. Create long, complex passwords with a mix of letters, numbers, and symbols. Avoid using easily guessed personal information.
Enable multi-factor authentication (MFA). This adds an extra layer of security by requiring a second form of verification before granting access.
Encrypt your files. Encryption scrambles your data, making it unreadable to anyone without the proper decryption key.
Keep software updated. Regular updates ensure security patches are applied, reducing the risk of cyber threats.

How to Transfer Files Securely

Even the most secure storage won’t help if you transfer files carelessly. To prevent interception and unauthorized access, avoid sending sensitive files as simple email attachments or through unsecured public file-sharing services. Instead, use:

Secure FTP (SFTP): Encrypts files during transfer.
Virtual Private Network (VPN): Creates a secure tunnel for sending files online.
Encrypted email attachments and secure file-sharing platforms: Provide added protection.

Always verify the recipient before sending sensitive data, and share access credentials separately.

Common Security Mistakes to Avoid

Even with good intentions, people often make mistakes that put their data at risk. Common errors include:

Using weak passwords
Sending sensitive files over public Wi-Fi
Neglecting software updates
Storing login credentials with the files they protect

These risks can be minimized with simple solutions, such as using a password manager, enabling automatic encryption, and keeping security settings up to date.

Take the Next Step in File Security

Protecting your files doesn’t have to be complicated, but it does require a proactive approach. You can significantly reduce the risk of data breaches and cyber threats by choosing secure storage, using strong authentication, encrypting data, and following safe transfer practices.

Need help setting up a secure file storage system? Take action today to safeguard your critical data for the future.

Article used with permission from The Technology Press.

Whether it’s the familiarity of your phone’s layout or the efficiency of custom keyboard shortcuts on your laptop, there’s a certain comfort in using a device you know inside and out. That’s why many businesses are embracing the Bring Your Own Device (BYOD) model—allowing employees to use their personal devices for work. At first glance, it seems like a win-win: employees get to work with the tools they prefer, and businesses save on tech costs.

But it’s not that simple. While BYOD can boost productivity and morale, it also introduces security risks, compatibility challenges, and administrative headaches. So, is it the right choice for your business?

BYOD Best Practices

If you decide to implement a BYOD policy, follow these best practices to ensure a smooth and secure experience for everyone.

Do: Create a Clear, Written Policy

A strong BYOD policy sets expectations and prevents misunderstandings. Make sure your policy is written in clear, easy-to-understand language and covers:

Approved devices – Define which types of personal devices (smartphones, tablets, laptops) are allowed and set minimum requirements (e.g., devices must be less than three years old).
Allowed apps – List the work-related apps and tools employees can use.
Data security – Outline how company data should be handled and what security measures are required.
Responsibilities – Clarify who is responsible for updates, endpoint protection software, and reporting lost or stolen devices.

Do: Make Security a Priority

Security is the biggest challenge in a BYOD setup. To protect sensitive business data:

Require strong passwords – Mandate complex passwords or biometric authentication (fingerprint or facial recognition).
Use encryption – Ensure all data transfers between devices and company systems are encrypted.
Enable remote wiping – Allow IT to remotely erase company data from lost or stolen devices.

Do: Educate Your Team

Even the best policy won’t work if employees don’t understand it. Provide training to explain:

How to follow the BYOD policy.
The importance of security measures.
How to stay compliant.

Make training simple, engaging, and accessible to employees of all technical skill levels.

Do: Invest in Mobile Device Management (MDM)

MDM software allows businesses to manage and secure personal devices without invading privacy. It helps by:

Separating work and personal data (“containerization”).
Enforcing security policies, like mandatory software updates.
Providing tools to locate or wipe a device if lost.

Do: Regularly Review and Update the Policy

Technology evolves rapidly, and so should your BYOD policy. Review it at least once a year and gather employee feedback to ensure it remains effective and relevant.

BYOD Mistakes to Avoid

Don’t: Ignore Privacy Concerns

Employees have a right to privacy, even on devices used for work. Be transparent about what you can and can’t access.

Don’t track employees’ locations on personal devices.
Don’t access personal apps, files, or photos.
Don’t wipe an entire device unless absolutely necessary.

Don’t: Assume Employees Know Best Practices

Cybersecurity knowledge varies, so don’t assume employees will automatically follow best practices. Clearly communicate:

How often devices should be updated.
Which types of public Wi-Fi are unsafe for work use.
The proper steps for reporting a lost or stolen device.

Don’t: Overcomplicate the Policy

A BYOD policy should be straightforward, not overwhelming. Avoid technical jargon and focus on practical, easy-to-follow steps. A complicated policy is more likely to be ignored.

Don’t: Overlook Legal and Compliance Issues

Certain industries have strict regulations regarding data storage and access. Consult a legal expert to ensure compliance with laws such as:

Data privacy regulations.
Rules regarding subpoenaed employee devices.

Don’t: Treat BYOD Devices Like Company-Owned Equipment

Personal devices belong to employees, so avoid overreaching. Limit control to only what’s necessary to protect business data. Overstepping boundaries—such as monitoring personal activity or wiping all data—can lead to legal trouble and employee dissatisfaction.

Is BYOD Right for Your Business?

BYOD isn’t a one-size-fits-all solution. It works well for some businesses but can be a liability for others. Ask yourself:

Do your employees frequently work remotely or travel?
How tech-savvy is your team?
Do you have the resources to manage a BYOD policy effectively?

Securing a BYOD environment requires a company-wide effort. From leadership to individual employees, everyone has a role to play. By implementing strong policies, leveraging security tools, and providing continuous training, you can create a secure and flexible work environment that benefits both employees and your business.

Information used in this article was provided by our partners at MSP Marketing Edge.

Credential theft is now at an all-time high and is responsible for more data breaches than any other type of attack. With data and business processes now largely cloud-based, a user’s password is the quickest and easiest way to conduct many different types of dangerous activities.

Logging in as a user (especially if they have admin privileges) can allow a criminal to send phishing emails from your company account to your staff and customers. The hacker can also infect your cloud data with ransomware and demand thousands of dollars to give it back.

How do you protect your online accounts, data, and business operations? One of the best ways is with multi-factor authentication (MFA). According to Microsoft, MFA can block more than 99.2% of account compromise attacks. It provides a significant barrier to cybercriminals even if they have a legitimate user credential to log in. This is because they most likely will not have access to the device that receives the MFA code required to complete the authentication process.

What are the three main methods of MFA?

When you implement multi-factor authentication at your business, it’s important to compare the three main methods of MFA and not just assume all methods are the same. There are key differences that make some more secure than others and some more convenient.

Let’s take a look at what these three methods are:

SMS-based

The form of MFA that people are most familiar with is SMS-based. This one uses text messaging to authenticate the user. The user will typically enter their mobile number when setting up MFA. Then, whenever they log into their account, they will receive a text message with a time-sensitive code that must be entered.

On-device prompt in an app

Another type of multi-factor authentication uses a special app to push the code. The user still generates the MFA code at log-in, but rather than receiving the code via SMS, it’s received through the app. This is usually done via a push notification, and it can be used with a mobile or desktop app in many cases.

Security key

The third key method of MFA involves using a separate security key that you can insert into a PC or mobile device to authenticate the login. The key is purchased when the MFA solution is set up, and the authentication code will be received and implemented automatically.

The MFA security key is typically smaller than a traditional thumb drive and must be carried by the user to authenticate when they log into a system.

Balancing convenience and security

Users can often feel that MFA is slowing them down. This can be worse if they need to learn a new app or try to remember a tiny security key (what if they lose that key?). This user inconvenience can cause companies to leave their cloud accounts less protected by not using multi-factor authentication.

If user resistance is a concern and convenience is the priority, SMS-based MFA may seem like the best option. Since most people are accustomed to receiving text messages, it requires no additional apps or new interfaces to navigate. However, we generally advise against SMS-based MFA unless absolutely necessary, as it is less secure than other authentication methods. Cybercriminals can more easily intercept SMS codes, making them a higher risk for attacks.

When choosing an MFA method, it’s crucial to balance ease of use with security, ensuring a solution that works effectively for both your organization and employees.

Looking for help with setting up MFA?

Multi-factor authentication is a “must-have” solution in today’s threat climate. Contact Yeo & Yeo Technology to discuss your barrier points and develop a solution to better secure your systems.

Article used with permission from The Technology Press.

What should I do if I suspect we’ve been hit by a cyberattack?

Disconnect the devices you think have been affected and contact your IT support team (if you have one. If not, call us). Create an incident response plan, just in case.

Is it okay to use free software in my business?

Free software can be risky; invest in reputable tools for better security and reliability. If you’re not sure which tools are best, Yeo & Yeo Technology can help.

How can I tell if my computer has been compromised?

Look for signs like slow performance, unusual pop-ups, or unauthorized access to accounts or new admins. If you’re concerned, contact us.

Information used in this article was provided by our partners at MSP Marketing Edge.

You’ve probably invested in good cybersecurity, using strong passwords, firewalls, and the latest software updates to protect your business. But if your employees accidentally leave the “windows” open, all that security goes to waste.

It’s not about blame – it’s about awareness. The truth is that your employees might be your biggest security risk without them even realizing it.

More people are working remotely, and research shows that four out of five employees use their personal phones, tablets, or laptops for work. It makes sense. Why not use the devices they already own?

Here’s the problem: Your employees’ personal devices probably aren’t set up with the same security measures you’d use in the office. Their phones and laptops might use weak passwords, outdated software, or even be connected to unprotected Wi-Fi networks. All of this is a dream scenario for hackers.

And here’s where it gets scary…

Two out of five employees admit to downloading customer data onto their own devices. That’s sensitive data, leaving the safety of your business now at risk of falling into the wrong hands.

If that’s not enough to worry you, here’s another shocker: More than 65% of employees admit they only follow cybersecurity rules “sometimes” or even “never.” This includes forwarding work emails to their personal accounts, using their phones as Wi-Fi hotspots, or ignoring guidelines about handling data when using AI tools.

Passwords are another issue, with nearly half of employees using the same passwords across different work accounts. Even worse, over a third of employees use the same passwords for both their work AND personal accounts.

Imagine a hacker getting into your employee’s social media account and using the same password to access your business systems. It’s a disaster waiting to happen.

So, what can you do? The key is education.

Start by helping your team understand why cybersecurity is so important. Most people don’t intentionally break the rules – they just don’t realize the risks. Explain that those little habits that seem harmless (like reusing passwords or working on public Wi-Fi) can cause serious damage.

Create security rules that are clear, simple, and easy to follow. For example, you can tell your team to:

Use a password manager to create a strong, random, and unique password for each of their work accounts
Only access work systems on secure, approved devices
Never forward work emails to their personal accounts

Also, ensure your employees are getting regular training sessions to keep cybersecurity at the front of their minds, and don’t forget to celebrate good habits. If someone flags a suspicious email or comes up with a clever way to keep sensitive data safe, be sure to let everyone else on your team know.

Cybersecurity is everyone’s responsibility.

You can turn your employees into your first line of defense instead of your weakest link by giving them the right tools and training. If you’d like help keeping your team updated on the latest security threats, get in touch.

Information used in this article was provided by our partners at MSP Marketing Edge.