Data Encryption Best Practices

Every day, your employees access and share sensitive information across various devices and networks. And while this connectivity boosts productivity, it also exposes you to bad people with a common goal of stealing as much of your data as possible. That’s where encryption comes into play.

Imagine your data as a treasure chest hidden in a closet. You can’t just leave it there without any protection and expect it to stay safe. Encryption is the lock on that chest, and only those with the right key can access its contents.

At its core, encryption is the process of converting your data into a scrambled, unreadable format. This transformation happens using complex mathematical algorithms, rendering your information useless to anyone without the decryption key. It’s like writing a secret message in a code that only you and your intended recipient can understand.

Here’s how to ensure you’re using encryption effectively:

  • Use strong, unique passwords or passphrases for encryption keys.
  • Implement a robust key management system to protect encryption keys from theft or loss.
  • Keep your encryption software and systems up to date with the latest security patches to avoid vulnerabilities.
  • Ensure that your employees understand the importance of encryption and how to use it properly. Conduct regular security awareness training.
  • Protect devices that contain encrypted data physically, such as laptops and servers, by implementing access controls and locks.
  • Don’t forget to encrypt your backups. If your primary data is protected but your backups are not, you’re still at risk.
  • Regularly test your encryption mechanisms and conduct security audits to identify and address vulnerabilities.

While encryption is crucial for data security, it’s essential to strike a balance between security and usability. Overly complex encryption processes can hinder productivity and frustrate employees. Finding the right tools and workflows that provide robust security without becoming a burden is key.

As with a lot of cybersecurity, encryption is not a one-and-done task. It’s an ongoing process that requires vigilance and adaptation. If it’s something that needs attention in your business, let us help you get it right the first time. Get in touch.

Information used in this article was provided by our partners at MSP Marketing Edge.

In recent years, cyber attackers have honed their craft, deploying sophisticated browser-based phishing attacks to exploit vulnerabilities. According to recent research, these malicious attempts have surged by a staggering 198%, accompanied by a 206% rise in evasive techniques.

The proliferation of browser-based phishing attacks underscores the need for heightened vigilance and robust cybersecurity measures. Attackers capitalize on weaknesses in browsers, leveraging evasive tactics to bypass traditional security protocols and deceive unsuspecting users.

These attacks often masquerade as legitimate websites or services, tricking users into divulging sensitive information such as login credentials, financial details, and personal data. With the prevalence of browser-based attacks on the rise, organizations must remain proactive in safeguarding their digital assets and educating users about the evolving threat landscape.

To mitigate the risk posed by browser-based phishing attacks, organizations should implement multi-layered security solutions, including advanced threat detection, real-time monitoring, and user training programs. By fostering a culture of cybersecurity awareness and equipping users with the knowledge to recognize and report suspicious activity, organizations can fortify their defenses against this pervasive threat.

As the threat landscape continues to evolve, organizations must remain vigilant and adaptable, employing proactive measures to defend against the ever-present risk of browser-based phishing attacks.

Information used in this article was provided by our partners at KnowBe4.

The end of life date for Windows 10 is set for October 14, 2025. While this might seem like a long way off, it is important to start planning for this transition now, or you might end up with some messy downtime and confused employees.

Before you get excited about Windows 11, check which of your current PCs can handle the upgrade. Some older machines might not meet the system requirements, and you don’t want any surprises down the road. If you need to replace some computers, make sure you budget for that as part of your upgrade plan.

Most of your software that works on Windows 10 should play nice with Windows 11, but don’t take that for granted. Look at all the software your business relies on to make sure it won’t fail with the new operating system (OS). Some software might need updates to get along with Windows 11, so keep an eye on that, too.

Whenever you’re making a big change that affects your team, you’ve got to have a plan. It’s your roadmap to success. So, what should your upgrade plan include?

  • Clear and honest communication with your team about the upgrade
  • Training sessions to show your employees the ropes of the new OS
  • Help for your managers to guide their teams
  • A timeline for when the upgrade will happen and all the communication and training that goes with it
  • A plan to handle any bumps in the road and any resistance you might encounter
  • A resource to help your team with any questions or issues they have after the upgrade

Alternatively, team up with an IT support partner to make sure everything goes smoothly and to take the weight off your shoulders. Don’t go solo on this one; it’s best to have IT pros in your corner. If something goes wrong during the upgrade and you’ve done it yourself, it might take a lot longer to get things back on track. Let professionals like our team handle it. We know what we’re doing.

Upgrading to Windows 11 can supercharge your business, but only if you plan. If you’d like help to make the change as smooth as can be, get in touch.

Information used in this article was provided by our partners at MSP Marketing Edge.

Researchers at Sucuri have identified a phishing-as-a-service platform named “Greatness” that orchestrates phishing assaults targeting Microsoft 365 accounts. This platform operates as a Phishing as a Service (PhaaS) platform, furnishing malicious actors with a suite of tools to execute phishing campaigns against Microsoft 365 accounts.

Utilizing the “Greatness” platform, bad actors gain access to a user-friendly interface enabling the creation of convincing phishing emails and attachments embedded with malware. Notably, the kit boasts features enabling attackers to bypass multi-factor authentication, thus exacerbating the threat landscape.

Sucuri’s findings underscore the concerning trend of phishing kits like “Greatness,” which democratize cybercrime by empowering even novice individuals to orchestrate sophisticated phishing attacks. This accessibility amplifies the risk of cybercrime proliferation and underscores the imperative of heightened vigilance against evolving threats.

Information used in this article was provided by our partners at KnowBe4.

The threat landscape is constantly evolving, with new cyberattacks and malware emerging all the time. It’s critical to stay on top of the latest threats and understand how they may impact you and your business.

Ransomware is still growing strong

Ransomware as a service (RaaS) remains one of the top threats for SMBs. This means continuing to focus on ransomware prevention, detection, and response with strategies such as:

  • Layered cybersecurity controls:Endpoint detection and response (EDR) tools and email/spam filtering to block initial access attempts
  • Vulnerability management programs:Find and patch exploitable weaknesses
  • Backup systems:Recover encrypted data without paying the ransom
  • Incident response plans:Contain and eradicate active threats

Proactive measures like these can limit or even stop many ransomware attacks before they impact your business or customers.

Valid accounts remain a top attack vector

With so many past breaches exposing usernames and passwords, attackers have a nearly unlimited supply of credentials to take advantage of. They simply log in with valid accounts, bypassing other perimeter defenses. To close this gap, businesses can take several steps, including:

  • Implementing multifactor authentication (MFA) everywhere possible, especially VPNs, email, and privileged accounts
  • Using a password manager to enable unique, complex passwords across all services
  • Monitoring for suspicious account activity indicative of credential misuse
  • Deactivating ex-employee accounts and privileges promptly

Following identity and access best practices makes it far more difficult for attackers to leverage stolen credentials against your environment.

Malware continues to fly under the radar

Today’s advanced malware is designed to evade traditional signature-based defenses. Attackers frequently use encryption and other techniques to avoid detection by antivirus and other cybersecurity tools.

To catch these stealthy attacks, businesses need layered defenses combining endpoint detection and response (EDR) with a security information and event management (SIEM) platform. EDR sees suspicious endpoint activity while the SIEM connects the dots across the network.

Take a programmatic approach to cybersecurity controls

While technical controls are important, don’t overlook cybersecurity fundamentals such as patch management, security awareness training, and configuration hardening. Many successful attacks exploit basic cybersecurity gaps through phishing, unpatched software, or misconfigurations.

To close these gaps, take a programmatic approach:

  • Establish a regular patch schedule for operating systems, applications, and firmware. Prioritize critical patches, but don’t neglect non-critical ones over time.
  • Train employees to recognize phishing attempts and report suspicious emails or messages. Conduct simulated phishing campaigns to reinforce secure behavior.
  • Standardize secure configurations for servers, workstations, and network devices. Continuously monitor for and remediate deviations from the standard.

A mature security program focuses on cybersecurity hygiene in addition to the latest tools. With the right blend of people, processes, and technology, businesses can stay ahead of attackers, creating a more secure environment for their employees and a competitive differentiator for their business.

Information used in this article was provided by our partners at ConnectWise.

For many businesses, especially those with understaffed or resource-limited IT departments, keeping up with the demands of modern technology can be a daunting challenge. Outsourcing IT services has emerged as a strategic solution. Here are the top 5 advantages of outsourcing IT.

1. Cost Efficiency

One of the primary advantages of outsourcing IT services is the potential for significant cost savings. By outsourcing, businesses can convert fixed IT costs into variable costs, paying only for the services they need when they need them. This eliminates the need to invest in expensive infrastructure, training, and ongoing maintenance, allowing organizations to allocate resources more efficiently and focus on core business activities.

2. Access to Specializations

In-house IT departments often face challenges in staying up to date with the latest technological advancements and industry best practices. Outsourced IT providers specialize in their field, offering a depth of knowledge that may be challenging for smaller in-house teams to match. This access to specialized knowledge ensures that businesses benefit from cutting-edge solutions, robust security measures, and efficient processes without the burden of constant training and skill development for their internal teams.

3. Enhanced Flexibility and Scalability

Business needs can fluctuate, and the ability to adapt quickly to changing circumstances is crucial for sustained success. Outsourcing IT services provides the flexibility to scale resources up or down as needed, without the complications of hiring, firing, or retraining internal staff. This scalability is particularly beneficial for businesses experiencing rapid growth or facing seasonal fluctuations in their IT demands.

4. Risk Mitigation

The ever-evolving landscape of cybersecurity threats poses a significant risk to businesses of all sizes. Outsourced IT providers invest heavily in state-of-the-art security measures, ensuring that data and sensitive information are safeguarded against cyber threats. This level of expertise and dedication to security helps mitigate the risk of data breaches and cyberattacks, providing peace of mind for business owners and IT departments.

5. Focus on Core Competencies

Outsourcing IT services allows businesses to refocus their internal resources on core competencies and strategic initiatives. Instead of getting bogged down by day-to-day IT management tasks, internal teams can concentrate on driving innovation, improving customer experiences, and contributing to overall business growth. This shift in focus enhances overall organizational efficiency and effectiveness.

Outsourced IT can be the path to achieving a well-rounded, efficient, and secure IT environment that enables your business to thrive.

Yeo & Yeo Technology specializes in providing tailored outsourced IT solutions to suit your unique business needs and goals. If you’re ready to talk about how we could help you, get in touch.

Information used in this article was provided by our partners at MSP Marketing Edge.

2024 is just beginning, and now is the perfect time to set the stage for an amazing year. One crucial part of this is reviewing your IT strategy. Think of it as your business’s tech roadmap – a clear plan that shows how you’ll use technology to drive growth, efficiency, and innovation.

We believe your strategy should cover these seven areas:

  • Business goals alignment: Your IT strategy should align seamlessly with your business goals. It’s not only about your technology. It’s about how that tech can help you achieve your bigger objectives.
  • Security first: Cybersecurity is no joke, and your IT strategy should prioritize it. Protect your data, your customers’ trust, and your reputation.
  • Budget and resources: Outline your budget for tech investments and ensure you have the right resources to execute your strategy effectively.
  • Technology stack: What tools and technologies will drive your business forward? Ensure your IT strategy identifies the right solutions to meet your needs.
  • Scalability: Think about next week, next month, and next year, not just today. Your IT strategy should be flexible enough to grow with your business.
  • User experience: Don’t forget about your team. Consider how your tech choices impact your employees’ daily work – a happy team is a productive team.
  • Data management: How will you collect, store, and use your data to make informed decisions?

An effective IT strategy isn’t just about blindly following the latest tech trends. It’s about harnessing the right technology to drive your business forward, all while keeping an eye on security and your bottom line.

Creating or refining your IT strategy can feel like you’re diving right in at the deep end, but you don’t have to do it alone. We can help you create the right strategy for your business. Get in touch.

Information used in this article was provided by our partners at MSP Marketing Edge.

Social engineering is a broad term for techniques to trick someone into doing something they wouldn’t normally do so an attacker can gain information or access computer systems to commit a crime.  

The most common form of social engineering is phishing. Email is the “front door” for most organizations. Attackers know that most people receive so many emails about so many different topics; even the most cyber-aware employees can let their guard slip from time to time.   

How to spot phishing emails

Phishing refers to fraudulent or fake emails designed to trigger an emotional response to impair someone’s decision-making. Under pressure, they are more likely to reveal information such as a password or even be tricked into doing something they wouldn’t normally do. Phishing attacks usually happen via email but can also be through text messages, WhatsApp, or even phone calls.

An attacker using phishing or other social engineering techniques is seeking to make someone feel emotional or under pressure and may claim to be a reputable source. Your employees should always be cautious if there is a sense of urgency or if they are being asked to do something they wouldn’t normally do, such as logging differently or transferring money.  

Common themes that are used in scams can include: 

  • Asking the victim to use their business credentials to log in via a web page to access something, such as a file that has been shared. 
  • Asking the victim to download and install an important update, such as a security patch. 
  • Collecting a prize or some other unexpected financial gain. 
  • Scare tactics such as an overdue invoice and the threat of turning off a service. 
  • Requests to donate to a charitable organization, often following a humanitarian crisis such as an earthquake. 
  • Email attachments, which can be hiding viruses or malware. 

The best way to protect against phishing is to make sure your employees know to expect it and know where to report it. Remember—there is no such thing as over-reporting! It’s far better to hear about nine false positives but catch the one malicious email.  

If in doubt: 

  • Never provide personal information or information about your organization unless you are certain of who you are talking to.  
  • Never provide personal information in an email or click on unknown links sent in an email.  
  • If you are ever unsure, contact the company directly to verify it. 

What to do if you or one of your employees has been a victim of a phishing attack? 

If you suspect that you’ve responded to a phishing scam with personal or financial information, take these steps to minimize any damage:  

  1. Report it to your IT team and change the information that has been revealed. For example, change any passwords or PINs on the account or service that you think might have been compromised. 
  2. If the details are for an external service, contact the relevant service provider directly. 
  3. Routinely review your bank and credit card statements for unexplained charges or inquiries that you didn’t initiate. 
  4. Contact the authorities. In the U.S., this is the National Cybersecurity Communications and Integration Center (NCCIC).  

As more services move online, it is becoming increasingly important to empower yourself and your employees with cybersecurity knowledge and what you and they can do to protect your business. Investing in resources like Security Awareness Training can empower your employees to be the first line of defense for your business. Learn more about Yeo & Yeo Technology’s Security Awareness Training solutions.

The Bring Your Own Device (BYOD) trend has gained significant traction, blurring the lines between personal and work-related tech usage. A BYOD policy allows an organization’s employees to use personal gadgets like smartphones, laptops, and tablets for professional tasks, promising a boost in flexibility and efficiency. Yet, there’s a catch: this convenience comes with increased security risks.

Here are some of the key security risks of BYOD and the potential consequences.

Data compromise

BYOD introduces the risk of data compromise due to the mingling of personal and business data on the same device. This can lead to accidental leaks, unauthorized access, and breaches of confidential information.


Personal devices often lack the stringent security measures present in company-managed devices, making them susceptible to malware and ransomware attacks. Users may inadvertently download malicious apps or click on phishing links, jeopardizing both personal and corporate data. 

Unclear policies

Ambiguities in BYOD policies can arise from inadequate definitions, vague terms, or inconsistencies in rules. For example, if a policy states, “avoid unsecured networks” but doesn’t specify what qualifies as “unsecured,” employees may inadvertently connect to risky public Wi-Fi networks.

Compliance/legal issues

Organizations must adhere to regulatory standards like HIPAA and FERPA, and unsanctioned BYOD can lead to compliance challenges in sensitive sectors like healthcare and finance. Non-compliance with these regulations can result in legal consequences and reputational damage.

Lost/stolen devices

Lost or stolen devices potentially expose sensitive information to misuse. Complicating the issue is that many organizations are not actively using remote wipe and mobile device management when a device is stolen or lost.

Human error/lack of training

Insufficient training on secure BYOD practices can lead to human errors that compromise data security. Employees might unknowingly expose sensitive data through improper app usage or weak security practices.

Device management issues 

The diverse landscape of devices, operating systems, and configurations makes managing BYOD devices challenging. The lack of uniformity hinders the implementation of consistent security protocols.

Unsecured access 

Connecting to unsecured public Wi-Fi networks exposes devices to potential attacks like man-in-the-middle breaches or malware infiltration. Employee usage of such networks without proper security precautions can compromise company data.

As organizations navigate the benefits and challenges of BYOD policies, it’s vital to recognize these security risks and develop robust strategies to mitigate them.

Here are some ways your organization can manage BYOD security risks.

  1. Employee training and education:Empower your workforce to recognize potential threats, adhere to best practices, and use their devices securely. Education is a critical tool in mitigating BYOD risks.
  2. Create clear BYOD policies:Craft clear and comprehensive BYOD policies that outline expectations, consequences, and compliance measures. Establish written agreements with employees to foster a mutual understanding of responsibilities and accountability.
  3. Authentication and identity management:Implement multi-factor authentication to add an extra layer of protection against unauthorized access.

Ultimately, minimizing the inherent security risks of BYOD policies requires an integrated approach involving a combination of education, processes, and tools. Yeo & Yeo Technology offers a suite of cybersecurity software solutions designed to help you effectively manage your endpoint security and keep your workforce secure. 

Information used in this article was provided by our partners at ConnectWise.

When discussing digital transformation and operational efficiency, many people fall into the trap of treating them as oppositional or interchangeable forces. In reality, one enables the other.

Let’s explore the relationship between digital transformation and operational efficiency, how this relationship helps businesses, and what resources you should invest in to future-proof your business.

What is digital transformation? 

Digital transformation is a business’s integration of digital technology to create and modify its services, products, and operations to deliver value to customers. This can include any number of digital tools, such as:

  • The cloud
  • Data analytics
  • User experience tools
  • Cybersecurity solutions

Digital transformation aims to innovate and improve the experience for both your business and your employees. This goes hand in hand with the greater goal of operational efficiency. Bringing more technology and automation into processes results in less wasted time and labor across the board.

How to achieve operational efficiency through digital transformation

  • Perform an honest self-assessment

It’s easy to fall into the trap of one-size-fits-all when it comes to digital transformation. While there are certain aspects, like cloud migration, that will be almost universal, you need to know where your gaps are and how your efficiency can be improved. This is why one of the most important first steps toward digital transformation is reviewing your processes and your tech stack to determine what is holding you back the most.

  • Prepare for cloud migration

Cloud migration is one of the largest shifts a business can undergo to improve overall operational efficiency. The self-assessment will help set the stage, but you will also need to evaluate cloud providers, establish a migration plan, and do intensive testing and troubleshooting when the migration is complete.

  • Embrace automation

By implementing automation tools, including artificial intelligence, to handle repetitive tasks, you’re saving time and energy for bigger projects and tasks that need a human touch. This boosts efficiency twofold by streamlining data entry, reports, and other time-consuming tasks while ensuring there are fewer errors.

  • Integrate systems

A key step in digital transformation is ensuring all the new systems and technologies you are upgrading or implementing can work together in harmony. System integration can be time-consuming, but freeing your business from siloed operations can be well worth it.

Software solutions to support digital transformation 

As with any new venture, exploring the ways digital transformation can aid your team is not without its challenges. Internal resistance from your team, added cybersecurity risk, compatibility concerns, and managing the training learning curve all pose potential issues. Some baseline options to overcome them include:

  • Adding gradual migration to transform different aspects over time.
  • Upskilling your teams so they know how to adapt to new processes and tools.
  • Implementing policies and standards to ensure different teams are all following the same best practices.
  • Staying informed about regulations to avoid any compliance issues.
  • Maintaining a flexible project management approach, as your company’s needs may change.

When it comes to embracing your own digital transformation, Yeo & Yeo Technology is here to support you with best-in-class business management software and solutions. Get in touch with us today.

Information used in this article was provided by our partners at ConnectWise.

New data from cyber insurance underwriters sheds light on the anticipated threats in 2024 and how organizations should respond. As these underwriters analyze risk data to determine insurance premiums and policies, their perspective provides valuable insights.

According to insurer Woodruff Sawyer’s Cyber Looking Ahead Guide 2024, there’s some good news and some bad news.

Let’s start with the challenging news: 100% of underwriters predict an increase in cyber risk, with over half of them expecting this increase to be significant. Ransomware is projected to be the top threat, and many organizations may not be adequately aware of these cyber risks.

Now for the positive side (sort of): Cyber insurance premiums are not expected to rise significantly. While 81% of underwriters foresee a slight increase, only 13% believe that cyber coverages will decrease. Essentially, organizations will maintain similar coverage levels without substantial cost escalation.

However, the critical question remains: How can organizations reduce reliance on insurance policies from the outset? Implementing strong security measures like multifactor authentication can help. Also, consider the need for security awareness training, which can help your people identify and prevent cyberattacks.

Remember, underwriters predict a surge in cyberattacks. Preventative actions, rather than relying solely on insurance, will be crucial. Yeo & Yeo Technology empowers your workforce to make informed security decisions daily, reducing human risk. Learn more about our cybersecurity solutions.

Information used in this article was provided by our partners at KnowBe4.

Keeping sensitive business data safe is a top priority. When you’re managing a team of employees who use PCs, phones, and tablets, the importance of encryption can’t be stressed enough.

Encryption is a secret code for your digital information. It scrambles your data into an unreadable format, and only someone with the right “key” can unscramble and access it. Think of it as a lock and key system for your digital assets, ensuring that even if someone gains unauthorized access to your devices or data, they can’t make head nor tail of it without the key.

Your business likely stores tons of sensitive information, from financial records to customer data. Encryption ensures that even if a device is lost or stolen, your data remains safe and confidential.

And there are loads of other benefits, too:

  • Lots of industries have strict regulations regarding data security and privacy (think HIPAA). Encryption helps you stay compliant, avoiding expensive fines and legal troubles.
  • When clients or customers know that you take their data security seriously, it builds trust. People are more likely to do business with a company that safeguards their information.
  • With the rise of remote work, your employees might be accessing company data from various locations. Encryption ensures that sensitive information is secure no matter where they are.
  • Encrypting your emails and messages keeps your communication confidential, protecting sensitive business discussions and strategies.

When you’re setting up encryption for the first time, you need to think about both device encryption and data encryption. You also need to consider encryption both while data is at rest (where it’s stored) and when it’s in transit (being sent from person to person). And while that may sound intimidating, you don’t have to do it alone – Yeo & Yeo Technology can help.

You may also consider training your people on encryption best practices to make sure there are no weak links in your team. After all, it only takes one false move to leave your data vulnerable. Helping everyone understand the importance of encryption and how to use it effectively is a strong protective measure.

If this is something we can help you do, we’d love to assist. Get in touch.

Information used in this article was provided by our partners at MSP Marketing Edge.

Should I be ditching passwords for Passkeys?

In short, yes. Passkeys are more secure and easier to use. They’re not available to use everywhere yet, but they’re rolling out.

My team uses their phones for work. Should I give them company-issued phones?

If they’re accessing company data on personal phones, you need to be aware of the security risks. Supplying company devices means you have more control over the security measures used, like encryption and remote wiping.

Some of my teams are using AI to help them with their roles. Should I monitor this?

You should keep an eye on what tools your people are using, and what data they’re sharing. Consider AI training for everyone, to make sure you don’t have any security issues.

Information used in this article was provided by our partners at MSP Marketing Edge.

An AI-powered Tool That Integrates With Your Microsoft 365 Programs

Microsoft Copilot for Microsoft 365 is an AI-powered productivity tool that coordinates large language models (LLMs) and the Microsoft 365 apps that you use every day, such as Word, Excel, PowerPoint, Outlook, Teams, and others. This integration provides real-time intelligent assistance, enabling users to enhance their creativity, productivity, and skills.

The key benefits of Copilot

Designed to benefit everyone in the organization, Copilot helps streamline tasks, automate workflows, and enhance collaboration.

  • Increased productivity: Copilot can help employees quickly generate content, analyze or compare data, summarize documents, automate repetitive tasks, and more.
  • Personalized insights: Microsoft Copilot uses AI and machine learning algorithms to understand your work patterns and preferences. It analyzes your communication, collaboration, and productivity data to provide personalized insights, tips, and recommendations.
  • Data protection: Eligible users receive commercial data protection when they sign in with their work account. Two-factor authentication, compliance boundaries, privacy protections, and more make Copilot the AI solution you can trust.
  • Scalability: As the business grows, Copilot can easily scale, handling increased workloads without the need for additional resources.

How can Copilot enhance your work in Microsoft programs?

  • Outlook: Summarize an email thread to quickly understand key points or action items.
  • Word: Generate text with and without formatting in new or existing documents.
  • PowerPoint: Create a new presentation from a prompt or Word file, add slides and pictures, or make deck-wide formatting changes with light commanding.
  • Teams: Summarize up to 30 days of chat content or use meeting transcripts to answer questions.
  • OneNote: Use prompts to draft plans, generate ideas, create lists, and organize information to help you easily find what you need.

How does Microsoft Copilot work?

Think of Copilot as your virtual assistant. You can submit queries, and using emails, chats, calendars, documents, contacts, and meetings available in your Microsoft 365 apps, Copilot can generate customized, valuable responses.

For instance, you could ask it to update your team on the new marketing strategy that was decided upon during the morning meeting. Copilot can then generate an update based on that morning’s emails, meetings, and messages.



As a Certified Microsoft Modern Work SMB Solutions Partner and a Microsoft Copilot reseller, Yeo & Yeo Technology can implement Copilot into your Microsoft 365 environment and help your organization prepare for the new AI-powered era of work by developing adoption strategies, preparing systems, configuring cybersecurity, and more. Get in touch.

Yeo & Yeo Technology (YYTECH) is proud to have secured another one-year contract with the Regional Educational Media Center Association of Michigan (REMC) to sell Ergotron products. The contract allows YYTECH to continue to provide competitively bid and awarded pricing to schools, local and state government entities, and teaching hospitals.

REMC SAVE works with top technology providers to procure large-volume bid prices on a variety of educational resources. By using REMC SAVE contracts, Michigan schools have saved more than $1.4 billion since 1990. YYTECH was selected to participate for the eighth consecutive year based on selection criteria such as price, product quality, customer input and satisfaction, and trained product experience.

As a REMC SAVE Awarded Vendor, YYTECH offers many ergonomic products, including:

  • Kore wobble chairs and stools
  • LearnFit® sit-stand desks
  • WorkFit® desk converters
  • Charging carts and cabinets

“We are excited to continue our contract with REMC SAVE, ensuring that educators, healthcare providers, and government leaders have access to cost-effective solutions that can boost productivity and well-being,” said YYTECH President Jeff McCulloch.

Are you interested in purchasing but unsure if your organization is eligible?

Our ergonomic solutions specialist has helped a wide range of organizations purchase products through the REMC SAVE program. With 15 years of experience providing ergonomic workspace solutions, our specialist will help you navigate the process and match you with the ergonomic products that best meet your needs. To learn more about ergonomic solutions for your organization, contact Yeo & Yeo.


Cybersecurity encompasses more than just technological aspects. A considerable portion of cyberattacks involves targeting individuals at some point in the process. Establishing a robust cybersecurity culture emphasizes the significance of people in your defense strategy, offering a layer of protection that technology alone cannot replicate. This culture aims to support and empower individuals in preventing attacks.

Here are 3 key components of a positive cybersecurity culture:

  1. Incorporate cybersecurity into business goals: To ensure that employees comprehend the importance of cybersecurity for the organization, it is crucial to articulate its relevance to their roles and the overall business. Providing specific reasons enhances understanding and engagement. Leaders should actively discuss, promote, and reward cybersecurity measures to emphasize that it is a collective responsibility, not confined to IT teams. Leadership should also set an example by adhering to a high standard of cybersecurity behaviors.
  2. Emphasize cybersecurity basics: Considering the busy nature of employees, it is more effective for them to excel in a few tasks than inconsistently attempting many. Communicate expectations, focusing on foundational elements of a cyber-secure culture, such as using strong passwords, implementing 2-factor authentication, and promptly reporting suspicious emails. Consistently convey these expectations, ensuring that communications remain relevant and engaging. Training should be interactive and tied to real-world examples and the business’s values.
  3. Establish a straightforward reporting system: Implement a clear and simple method for colleagues to report cybersecurity incidents or concerns. Regardless of the business size, a transparent reporting process reduces confusion and encourages everyone to voice concerns without hesitation. Over-reporting is encouraged in cybersecurity, emphasizing the collective responsibility of everyone in the organization, particularly leaders and those overseeing technology. Creating spaces for regular discussions and setting minimum standards contribute to building a transparent cybersecurity culture.

Cultivating a security-oriented culture is a gradual process requiring organizational change. Embracing the three core behaviors outlined above will facilitate this transformation. Your employees and stakeholders will evolve into a formidable line of defense, ensuring the continued success of your business amid changing threats.

Information used in this article was provided by our partners at Sage.

Crafting a cybersecurity budget is critical for any organization, laying the foundation for protection against evolving cyber threats. This concise guide explores key factors influencing cybersecurity budgets and provides a step-by-step approach to ensure budgets align with current and future organizational needs.

What impacts a cybersecurity budget? 

Several external factors and trends significantly influence cybersecurity budgets:

  • Regulatory changes: Updates to data protection laws can necessitate new compliance measures, affecting the budget allocation towards legal consultation and software updates.
  • Threat landscape: The ever-evolving nature of cyber threats, such as ransomware or phishing attacks, can lead to increased investment in advanced security solutions.
  • Technological advancements: Adopting new technologies like IoT devices or 5G can create new vulnerabilities, requiring updated hardware or software solutions.
  • Labor market: Fluctuations in the availability and cost of specialized cybersecurity talent can directly impact budget allocation for in-house or outsourced staff.
  • Competitive landscape: Market pressures to offer cutting-edge services may accelerate investment in new security solutions.

Creating a cybersecurity budget 

Creating a well-balanced budget involves more than simply allocating funds to various technologies and initiatives. The process requires a comprehensive approach that includes risk assessment, resource evaluation, and strategic alignment with overall business goals. To navigate these complexities, let’s delve into each key aspect of budget planning.

  1. Assess and Analyze Your Current Cybersecurity Landscape: Ask yourself, are your systems up-to-date and robust enough to neutralize contemporary threats? If not, you may need to allocate some of your budget to new software or hardware.
  2. Define Objectives and KPIs: Align cybersecurity goals with overall business strategy, ensuring investments contribute to business growth and competitive positioning.
  3. Create an Inventory of IT Assets: Begin by categorizing IT assets based on their criticality and sensitivity. Recognizing the varying degrees of value and risk among assets enables you to prioritize your cybersecurity investments more wisely.
  4. Prioritize Risks: Address only the most high-impact risks first to optimize your investment and secure the most vulnerable aspects of your operations. This focused approach will yield greater ROI on your cybersecurity spend.
  5. Allocate Budget for Various Resources: Effective cybersecurity depends on a well-considered, strategically allocated budget that spans various key areas: infrastructure, personnel, training, tools, and third-party services. A well-balanced budget does more than address risks; it positions the organization to respond proactively to diverse threats.
  6. Estimate Costs for Technology and Tools: Technology and tools are vital in cybersecurity, with the increasing complexity of the digital landscape demanding a broad range of security tools. This encompasses security software, firewalls, intrusion detection systems, and encryption tools. Account for ongoing licensing and maintenance fees, as they can significantly impact the total cost of ownership.
  7. Allocate Funds for Training: Allocating funds to train staff on recognizing phishing attempts and social engineering schemes offers a high return on investment. From identifying phishing email red flags to securely managing access credentials, employees must be well-versed in digital vigilance.
  8. Create a Contingency Fund: Even with robust capabilities to detect and remediate various cybersecurity threats, it’s important to expect the unexpected. A contingency fund becomes indispensable when dealing with such uncertainties. A well-planned contingency fund provides a financial cushion and enables rapid, expert intervention in worst-case scenarios.
  9. Get Approval from Key Stakeholders: Present budget proposals to key stakeholders, emphasizing benefits such as averting financial losses and safeguarding the company’s reputation.
  10. Regularly Review the Cybersecurity Budget: Maintain a regular cadence of review, presenting well-reasoned budgets backed by research and trends to ensure buy-in from stakeholders.

How cybersecurity solutions support staying within budget 

Efficient cybersecurity solutions offer a streamlined approach to budget optimization by providing multi-functional and scalable tools that adapt to evolving threats. This not only ensures digital asset security but also results in long-term financial efficiency.

When selecting cybersecurity solutions, opt for integrated platforms like unified threat management systems, which consolidate multiple security functions—firewalls, intrusion detection, and antivirus—into a single platform. This reduces manual monitoring and associated labor costs, giving you more value.

Yeo & Yeo Technology can help you explore cybersecurity solutions. Learn more on our website.

Information used in this article was provided by our partners at ConnectWise.

The importance of robust cybersecurity measures cannot be overstated. This article will guide you through a comprehensive cybersecurity framework, encompassing ten key pillars to fortify your business against the evolving threat landscape. From prevention and detection to incident response and continuous improvement, each aspect plays a vital role in creating a resilient cybersecurity posture.

1. Audit

Before making any changes, take stock of how well-protected your business is. Carry out a thorough audit to identify your areas of strength and weakness. Understand your assets, from critical data to vulnerable entry points. This will act as a navigational chart, helping you make informed decisions about where to allocate resources.

2. Prevention

Strengthen your defenses with robust security controls. Implement firewalls, intrusion detection and prevention systems, secure network architecture, and enforce strong access controls. By layering your defenses, you create multiple barriers for would-be attackers, significantly reducing the risk of successful cyber assaults.

3. Detection

Despite your best efforts, some threats may still sneak past your defenses. That’s where detection mechanisms come into play. Invest in security monitoring tools, log analysis, and threat intelligence to identify and alert you to potential security incidents. Swift detection enables rapid response, mitigating the impact of cyberattacks.

4. Incident response

Breaches will happen. Having well-defined incident response procedures in place is crucial. These procedures should outline the steps to take when a security incident occurs, from containment and investigation to mitigation and recovery. Your incident response team should work together to minimize the damage and restore normal operations.

5. Vulnerability management

Regularly assess and test for vulnerabilities in your systems, applications, and network infrastructure. Vulnerability assessments and penetration testing are your allies in this battle (penetration testing is where good guys try to break into your network to see where there are opportunities). Identify and patch weaknesses quickly.

6. Awareness and training

Your people are both your greatest asset and your biggest potential vulnerability. Invest in regular cybersecurity awareness training. Educate your employees about best practices, social engineering threats, phishing attacks, and the importance of strong passwords. If they feel they can recognize and respond effectively to potential threats, that will greatly boost your business’s overall security posture.

7. Data protection and encryption

Protect your data with encryption. Even if an attacker gains unauthorized access, encrypted data remains unreadable without decryption keys. You should also establish data backup strategies and disaster recovery plans to protect against data loss.

8. Compliance and regulations

Ensure your business meets legal and regulatory privacy, data handling, and security requirements. This might involve implementing specific controls, conducting audits, and maintaining documentation to demonstrate compliance.

9. Continuous monitoring and improvement

Remember, great cybersecurity is not a one-time event. Continuously monitor your systems, networks, and what people are doing to detect anomalies and potential breaches. Regularly assess and update your security measures based on emerging threats and changing best practices. By staying agile and adaptable, you’ll ensure that your cybersecurity measures remain effective and current.

10. Choose the right IT partner

Get this one right, and everything else immediately gets easier and faster with less hassle. Find a partner who understands cybersecurity and can design the most appropriate way to protect your specific business. For example, locking everything down is rarely the right approach for any business, as it can encourage staff to cut corners. Imagine a physical security door that staff use several times a day but takes 2-3 minutes to unlock each time. At some point, someone will prop it open for a few minutes to make their life easier. It’s no different with cybersecurity.

Information used in this article was provided by our partners at MSP Marketing Edge.

If I accidentally close a tab in Chrome, is there an easier way to get it back than searching it up again?

You can bring back the closed tab with a simple keyboard shortcut. If you’re using Windows, ChromeOS, or Linux, it’s CTRL+Shift+T. For Mac, it’s CMD+Shift+T.

I’m finding ChatGPT is not giving me great answers and is inaccurate – what am I doing wrong?

You’re probably not being specific enough with your question. Also, check your question for typos and slang… too many, and you won’t get great responses.

I’m fed up having to minimize my windows when I want to look at my desktop – surely there’s an easier way?

If you’re using Windows, there is! Look to the bottom and right, beyond the date and time, and you’ll find a little sliver of a secret button. Click it to minimize all your open windows at once, then click it again to bring everything back.

Information used in this article was provided by our partners at MSP Marketing Edge.