90% of Employees Say Phishing Simulations Improve Their Awareness — Here’s Why
From small businesses to large enterprises, organizations are under constant threat from phishing attacks, which continue to be one of the most effective methods cybercriminals use. But here’s the good news: companies that invest in people as much as they do in technology are seeing real results.
A recent study from KnowBe4 is challenging some long-held assumptions about employee training. In the report, 90% of employees said they believe phishing simulations improve their security awareness. This is a significant shift in mindset. Just a few years ago, these simulations were often viewed as punitive or embarrassing. Today, they’re increasingly seen for what they are — an important tool in building a more resilient, cyber-aware workforce.
From Punishment to Empowerment
The change in perception is no accident. Organizations that treat security training as a collaborative effort rather than a compliance requirement are finding that employees are more engaged, knowledgeable, and willing to take responsibility for cybersecurity.
Phishing simulations play a key role in this process. By mimicking real-world phishing attacks in a controlled environment, employees can practice spotting suspicious emails before the real thing hits their inbox. This hands-on approach not only reinforces learning but also helps reduce fear. When employees understand what to look for, they feel more confident and capable — two things that are critical in high-stakes moments.
Successful simulations are designed to teach and guide employees rather than catch them off guard or “test” them. When done right, they open the door to meaningful conversations about data protection, password hygiene, and quickly reporting threats. Over time, they can help shift an organization’s entire culture toward shared responsibility.
The Stakes Are High — But So Are the Benefits
KnowBe4’s findings show that employees feel more prepared after participating in simulations and report stronger alignment with their organization’s cybersecurity goals. They’re more likely to report suspicious emails, more likely to follow safe practices, and more willing to speak up if they see something unusual.
At Yeo & Yeo Technology, we’ve seen these benefits firsthand. Clients who adopt regular simulation programs — especially those tied to interactive, well-designed training — report fewer incidents and stronger internal cooperation around security initiatives. When employees feel like they’re part of the solution, engagement and morale improve, too.
A Cultural Shift with Lasting Impact
It’s important to recognize that phishing simulations are not a one-and-done exercise. Like physical safety drills, cybersecurity drills must be part of a continuous improvement mindset. The most effective organizations take the long view: building muscle memory, reinforcing best practices, and adapting training to reflect new threats as they emerge.
This cultural shift doesn’t happen overnight. But with the right leadership and resources in place, it’s possible to create a workplace where every employee feels empowered to defend against cyber threats. That’s not just good for security — it’s good for business.