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Cloud Communication Migration Pitfalls to Avoid


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The shift to a hybrid workforce is pushing business leaders to rethink their approach to communications technology. Pressed for better security, reliability, and flexibility, they are investing more resources into cloud-based communications.

According to GetVoIP, in 2020, 67 percent of organizations moved significant portions of their unified communications to the cloud. However, cloud migration itself comes with obstacles. Ultimately, to get the most out of your technology, you’ll want to avoid these three common cloud communication migration pitfalls.

1. Not using your business goals to drive migration decisions

You don’t want to make any substantial IT change without knowing exactly what you want out of the experience.

Every organization that migrates to the cloud wants to realize the top cloud technology benefits – greater resilience, more flexibility, and lower IT costs. But, you don’t want to fall into the trap of focusing on general benefits rather than your company’s unique end goals. What are the specific gains cloud communications offers your industry? How can migration help you reach your business goals?

Whether you want to scale quickly over the next five years or are laser-focused on simplifying compliance for your company, you should use your business goals when making migration decisions.

2. Only looking at the short-term

When goal setting, it’s also important to think long-term. Once you migrate, you can’t just switch back to your legacy communications platforms. You’re making a foundational change to set up your company for a better future.

So, don’t just look at what’s going on now. Consider what your business’s needs might be five and ten years down the road. Will you have a hybrid workforce? Will all your employees be remote? What regulations and security challenges will your company need to overcome? Create a roadmap that factors in both short-term needs and long-term vision.

3. Not supporting your employees with a smooth transition

When migrating to the cloud, your employees must adjust to new software and a modified workflow. To ensure the best possible experience for your teams, create a plan that includes training and complete access to IT support, either in-house or made available by your cloud provider. Otherwise, you risk slowing down productivity when you migrate.

You also want to choose a cloud provider that will minimize business interruption and has experience migrating businesses to the cloud.

Experience Cloud Migration with Peace of Mind

At Yeo & Yeo Technology, we understand how overwhelming a migration can be. We will set up your email account, migrate existing data, and shift your users to your new system without data loss. Get in touch today, and let us make cloud communication migration simple for your business.

Information used in this article was provided by our partners at Intermedia.

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