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What are the Benefits of Managed IT Services?


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Managed IT services are information technology tasks that are outsourced to a third-party vendor. Common managed IT services include: 

With the help of third-party IT service management, businesses can keep their critical networks, endpoints, and data operating smoothly and securely without the high upfront costs, infrastructure, or talent required to handle these systems in-house.

MSPs vs. internal IT staff

Contrary to popular belief, managed IT services do not necessarily make internal IT professionals obsolete. For the end user, an IT professional can act as a liaison who manages the relationship, delivers feedback, and analyzes the reports the MSP provides.

Because the MSP completes most of the routine work, the internal IT professional can tackle more extensive, complex projects they would otherwise not have the time or capacity to handle. Freeing up these workforce resources makes MSPs a valuable resource to businesses of any size and during any stage of growth. Co-managed services also add another dimension to this, with the teams being able to work together to resolve issues.

Benefits of managed IT services

The biggest corporations in the world make IT a priority. They can build out first-class internal IT teams because they pull in the revenue needed to cover the costs. As a result, SMBs face the challenge of finding a solution to fill that gap and level the playing field. When put in this position, smart business owners leverage managed IT services. Here is a quick rundown of what managed IT services can deliver.

Reduce IT spending

With the help of MSPs, SMBs can reap the benefits of IT support at a much lower cost than creating a comparable internal team. SMB owners can pay for the services they need, allowing them to scale as needed.

Leverage expert knowledge

Another benefit of managed IT services is the breadth of expertise MSPs can bring to an organization. These professionals possess in-depth expertise on things like effective cybersecurity policies, industry compliance, and knowledge from real-world experience. 

Bridge the talent gap

Additionally, high-level IT roles are becoming more challenging for companies to fill internally. The worldwide tech marketplace is experiencing a talent gap at never-before-seen levels. Bringing a third-party MSP on board may be an attractive, low-cost solution to bridge the gap during these difficult times.

Dependable service

Not only do organizations experience the skills of an MSP, but they also benefit from their resources. Finding the skilled talent to build an internal IT team can be bad enough. Most business owners tend to forget that IT operations are resource-intensive as well.

Partnering with a third-party MSP can make services more dependable and reduce interruptions. Furthermore, vendor-client service level agreements clarify what’s to be expected and when to expect it, making both IT services and utility services (electricity, internet, etc.) reliable.

Better operational efficiency

Bringing a third-party vendor on board to handle managed IT services could also boost productivity. Internal staff no longer need to bog themselves down with tasks that aren’t the highest priority or best use of their time. With things like software patch updates, equipment monitoring and maintenance, and cybersecurity in the hands of true professionals, teams can rest at ease and focus on what they do best.

Choosing a partner that’s right for your business

Outsourced IT can be the path to achieving a well-rounded, efficient, and secure IT environment that enables your business to thrive. Yeo & Yeo Technology specializes in providing tailored outsourced IT solutions to suit your unique business needs and goals. If you’re ready to talk about how we could help you, get in touch.

Information used in this article was provided by our partners at ConnectWise.

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