To increase efficiency and better serve providers, Cofinity has implemented a new claim submission workflow.
Effective now through December 31, 2019, providers should send claims directly to the Payer instead of Cofinity. The Payer will then submit the claim to Cofinity. This new method is an industry norm, and Cofinity will continue to reprice claims.
Payers are being migrated to the new claim workflow between now and July 1, 2019. Payers will send updated ID cards to patients between now and July 1, 2019, which will include the Payer’s electronic Payer ID and the mailing address for non-electronic claims. The migration should be complete by July 1, 2019, and all claims should be sent directly to Payers by that date.
Cofinity will no longer accept claims after December 31, 2019.