Are Your Remote Workers Using Faulty Devices?

When did you last check if everything was okay with the devices your team uses when they work remotely? According to a report by EuroPC, 67% of remote workers are using faulty devices for work. And the reason?

They’ve likely damaged the device themselves and are too scared to tell you!

Laptops, keyboards, and monitors are most likely to be damaged (in that order). And it’s usually because of food or drink spills … though some blame their partners, children, and even their pets.

Using a device that doesn’t work properly is a problem.

First, it’s going to damage your team’s productivity. Tasks might take longer or be more difficult to complete. Employees who try to fix the problem themselves risk causing further damage. But the other issue is that of security.

In some cases, your people will stop using their damaged company-issued device and use a personal device instead, which puts your data at risk because their personal devices won’t have the same level of protection as your business devices.

It also means that if they’re connecting to your network, it might not be a safe connection, potentially leaving the door open for cybercriminals.

And because your IT partner may not monitor personal devices, they won’t spot an intrusion until it’s too late.

Our advice? Make it a routine to check that everyone’s happy with their devices. And have a policy that they won’t get in trouble for accidental damage, so long as it’s reported immediately.

If you need help replacing your organization’s hardware, contact Yeo & Yeo Technology.

Information used in this article was provided by our partners at MSP Marketing Edge.