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Why Should You Care About CRM?

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CRM software offers your organization the tools you need to thrive in today’s business environment. It delivers critical information about your prospects and customers to the people who need it, when they need it. It tracks your follow-ups and reminders and ensures that no one misses a beat when it comes to taking care of business.

We now live in a customer experience economy. Prospects and customers are calling the shots, and competitors are just a click away. Businesses must provide consistent, high-quality experiences to drive sales. However, most companies can’t deliver these experiences by continuing to do business as usual.

Too many companies rely on silos of information, locked away in Outlook and Excel, invisible to members of other teams and departments. This limits their ability to respond quickly and accurately when customers need them. It doesn’t scale, resulting in missed opportunities and lost business, even from long-time customers.

CRM helps you

  • Get organized and stay connected as a team
  • Standardize, automate and track tasks
  • Work from anywhere on any Internet-capable device
  • Understand what your team is doing and how well it is working
  • Stay connected to your customers

What does this mean for your business?

  • Increased sales per salesperson
  • Increased sales per customer
  • Reduced customer turnover

YYYC Can Help You Implement a Customized CRM Software.

We offer two highly customizable CRM software options, Sage100 CRM and Microsoft Dynamics 365 Sales. Find out which CRM software would best fit your organization, contact YYCC today.

 

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