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4 Key Components of an Incident Response Plan

Computer Consulting


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A report by Ermetic found that 98% of all businesses have experienced at least one breach of their data stored in the cloud over the past 18 months.

What? That’s almost all businesses.

Has yours been affected? A breach could be something as small as an employee losing a device that’s still logged into a cloud account, right up to a hacker getting full access to your data.

This is why every business should prepare an incident response checklist. It’s your way of thinking through in advance what you’ll do when a problem happens.

An incident response checklist will help you minimize damage. And recover from any breach quickly.

Here are several things that must go in your plan:

  • Key people: Who will be responsible for actioning the plan? Which people will play crucial roles once the plan has been triggered?
  • Internal communication: Keep a list of everyone who needs to be notified and details of how their job will be impacted.
  • Alternative communication methods: If your email or VoIP goes down, how will you let your clients know there may be a service impact?
  • Document: Record all the details of the issue and the actions your people have taken. This should include identifying the nature of the breach.

There’s a lot that goes into proactive business continuity and disaster planning. Yeo & Yeo Computer Consulting can help you think through all the implications and create a solid incident response plan.

Information used in this article was provided by our partners at MSP Marketing Edge.

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