Cyberattacks and Small Business

Managed Service Providers: The Solution to Downtime


Jeff McCulloch
Jeff McCulloch President Technology

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As a business professional who works in an environment that relies heavily on IT, you are undoubtedly aware of downtime. All of a sudden, something on your PC stops functioning, and the waiting begins. You call on your internal technicians to get your system up and running, and you’re back to work. However, have you thought about how much that downtime is truly costing your business?

According to StorageCraft, businesses with a weak disaster recovery plan experience 29 hours of downtime annually, as compared to those with a solid plan, at 1.2 hours of downtime. Also, according to the 2017 Veeam Availability Report, while downtime costs vary, the average annual cost of downtime for enterprise companies is $21.8 million, up from $16 million in 2016.

To limit downtime, it is important to know what causes it. Unstable networks, cyberattacks, natural disasters and employee mistakes can take your system offline. No matter the reason, downtime disrupts operations and reduces profit. Your should work to increase productivity, not work against it.

Downtime cannot be totally eliminated, but with the right Managed Service Provider (MSP) and a sound managed services plan, it can be limited.

Following are some services you should look for from an MSP to ensure your is up and running efficiently:

  1. 24/7 monitoring and support of your network
  2. Data backup and disaster recovery
  3. Access to certified professionals
  4. Access to the latest hardware and software updates
  5. Cost-effective monthly fees

When it comes to avoiding downtime, nothing is more effective than ensuring your IT infrastructure is secure and managed correctly. When your organization’s is maintained and controlled, you can serve your clients better.

Learn more about YYTECH’s Services.


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